Refund policy

Right of Withdrawal

(Consumer"is any natural person who enters into a legal transaction that is largely neither commercial nor self-employed.)

Right of cancellation

You have the right to withdraw from this contract within 60 days without giving any reason.

The cancellation period begins on the day

on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more products as part of a standard order and this is or will be delivered in one go or

on which you or a third party named by you, who is not the carrier, took possession of the last goods, provided that you have ordered several goods as part of a single order and these goods are delivered separately.

In order to exercise your right of withdrawal, you must inform us

Volmer eK

Represented by:Michael Volmer

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.

You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or Expiration Criteria

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

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Sample withdrawal form

If you want to revoke the contract, please fill out this form and send it back.

Volmer eK, Nepomukweg 6, 48499 Salzbergen
Email:support@spaceproducts.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*).

Ordered on (*)/ received on (*)

- Name of consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of a paper notification)
- Date

(*) Cross out the wrong option.